FAQs
Potomac Generator Service & Repair, Inc
How do I know if I need a standby generator?
If your area experiences regular power outages, you work from home, depend on medical devices, or want to safeguard your property from sudden electrical loss, a standby generator delivers dependable, automatic backup power without dealing with extension cords or portable equipment.What's the difference between a portable generator and a standby generator?
A portable generator needs manual setup, refueling, and connection when an outage occurs. A standby generator is professionally installed, integrated with your home's electrical system, and activates automatically within seconds of losing power—requiring no action on your part.How long does it take to install a generator?
Most standby generator installations take 1–3 days to complete, depending on site preparation, permit requirements, and utility coordination. Potomac Generator manages the entire process—from initial consultation through installation and final testing.What size generator do I need for my home?
The appropriate generator size is determined by your home's square footage, critical appliances, HVAC requirements, and overall power consumption. We conduct a detailed load assessment to recommend the correct system, ensuring you have adequate power without overspending.Do generators require maintenance?
Yes—similar to a vehicle, your generator requires regular maintenance to remain dependable. We suggest annual or semi-annual service appointments, which include oil changes, system inspections, and performance evaluations to confirm it operates properly when needed most.How often will my generator run?
Your generator operates automatically during power failures and typically performs weekly self-tests to confirm readiness. These tests are short and help detect potential problems before an actual emergency occurs.What fuel source do standby generators use?
Most standby generators operate on natural gas or propane. If your property has an existing natural gas connection, that's usually the most practical choice. We'll assist you in selecting the best fuel source for your specific situation.Can a generator power my entire home?
Yes—it depends on the generator's capacity. Whole-home generators can supply power to everything in your house, while smaller units can be configured to prioritize critical systems such as heating, refrigeration, lighting, and medical devices.How much does a standby generator cost?
Pricing depends on generator capacity, installation requirements, and fuel type. Most complete systems range from $8,000 to $20,000 or more when installed. We provide clear, detailed quotes so you understand all costs upfront.Do you offer maintenance plans or service after installation?
Yes—we provide ongoing maintenance programs and service plans to maintain your generator's optimal performance. Our team is available for scheduled inspections, repairs, and emergency service to ensure your continued protection.




